All the Business Features You Need

Your best choice for the very best answering service in Albany. Hire us to be your trusted service provider for you outbound and inbound calls. Don’t be fooled by competitors low prices only to charge you hidden fees or charge for extras features you need to be successful.

With you get a team of live operators and the very best solutions and features for your company available. Our goal is to save you money and provide the very best service to make your Buisiness stand out from the rest. 

We offer more than just answering your phone calls. A 24/7 365 day live inbound AND outbound service here to serve you and your customers anyway possible. Just give us one chance and you will be hooked. 

We want you to feel like are representatives are truly a part of your team. Your live answering service should be as creative and flexible as you. Choose a plan today!

Any Phone Number

  • New Albany Telephone Number
  • Toll Free Number
  • Use Your Current Phone
Sound Professional

  • 24/7 Service — Even on Holidays
  • Industry trained professionals
  • Live call transfer
  • Lowest Hold Times In the Industry
Advanced Features

  • Online Account Management
  • Customized Scripts
  • Situation-based call transfer
Money Saving Benefits

  • No Equipment to Buy
  • Reports to analyze usage
  • All-inclusive pricing
  • Never miss another call
Most live answering services under-staff to increase profits. Our Albany call center is over-staffed in anticipation of your growth. We don’t just want to be your answering service, we want to be a vital part of your team. That’s why we don’t nickel and dime you with hidden fees. All plans with VoiceNation include every feature and service so there are never any surprises.

Albany, New York, located on the Hudson River, was established over four centuries ago as a small Dutch settlement. Today, it is the capital of New York, and is located in the middle of a growing technology valley. Together with other counties, the government and business people of Albany have made strides to build a tech-oriented economy in order to offer career opportunities and business prospects in a variety of industries. This has drawn businesses and residents from many walks of life and many parts of the country. The epicenter of Tech Valley is the Albany, partly because it provides easy access to a number of other destinations via car, bus, train, and plane. It also boasts four beautiful Northeast seasons, cultural and historic entertainment options, historic architecture, thriving retail, and unique culinary experiences. The town has been proactive in turning these attributes, plus their abundance of early American history, into a draw for tourists.

We know Albany, its people, and its businesses. Let us help you to grow your business while allowing you to focus on those things that you do best.

Albany by the Numbers:


  • Population: 97660
  • Industries: state and local government, service industry (restaurants and food stores, law firms, and related business), colleges and universities, healthcare, scientific research, high technology, and traditional manufacturing
  • Area Codes: 518
  • Zip Codes: 12201, 12202, 12203, 12204, 12205, 12206, 12207, 12208, 12209, 12210
  • Surrounding Cities: Bronx NY, Rensselaer NY, Menands NY, Hampton Manor NY, Delmar NY, Bethlehem NY, Colonie NY, East Greenbush NY