By the time the patient is making the call, it can be suggested that they are already in pain. Either physical or emotional suffering, should be handled by professionals during these delicate moments. That’s where NoVoiceMail comes in. We deliver personal injury lawyers and firms with capable, empathetic live answer telephone coverage 24 hours per day, 7 days per week, 365 days per year.
We shall enable your firm to publicize 24 hours per day
NoVoiceMail Business Support Associates will be always ready to take calls on weekends or in the middle of the night. Team Legal – NoVoiceMail legal industry exact customer care team – offers dedicated telephone answering services beyond traditional call centers and specialty providers alike. Services comprise:
- 24/7/365 live call answering
- After hours telephone coverage
- Call diverting and transfer including urgent call handling
- Appointment management services
- New client legal intake services
- Bilingual services
Before you get allocated to Team Legal, NoVoiceMail Business Support Associates must prove a great customer care skills and complete industry-specific exercise. We train Team Legal’s Business Support Associates on how to work best with legal clients – educating our team on legal intake, call scenarios, key industry relations, and operative soft selling techniques.
Team Legal handles cases concerning:
- Bodily Injury
- Car & Vehicle Accidents
- Hazardous products
- Wrongful Death
- Pharmaceutical claims
- Medical negligence
- Nursing home abuse
- Toxic mold
- Worker’s compensation
- Economic Injury
We’ll never be a substitute for your expertise.
You control how Team Legal achieves client relations. From the initial greeting to each question queried during intake, our advanced computer system and flexible Business Support Connections put your personal stamp on every call.
Your instructions specify which calls are urgent and which should wait. Urgent calls are transferred through to you or a specified contact. We’re also happy to program, cancel, or modify activities however you choose. We welcome you to modify call handling protocols as often as you’d like.
Call NoVoiceMail at 1 (844)-399-9880 or register for a free demo today to ensure your clients are greeted by capable, responsive professionals 24/7/365.