e-Shopping Tools

As e-marketers we know very well the value of leads in the sales and change funnel. So when the phone is rung, we have an intensive Team Marketing & Sales that is trained, ready and dedicated to accounts like yours where delivering lead details can be game winning plays.

We’ve calculated a custom set of lead capture resources, termed as Active Response, which allows e-commerce operations to engage leads real time and find customers within seconds of a shown interest to increase the likelihood of conversion. Our automated incoming and  outgoing lead management tools comprises of Purchase to Call, Click to Call, and Register to Call.

  • Purchase to Call

    This Schedules automatic follow-up calls in situations determined by your requirements. For example, customers who want large orders could receive a call inquiring about fulfillment, shipping, or product quality. This call opens the likelihood for prolonging your association outside the initial acquisition with valued patrons.

  • Click to Call

    Click to Call is a feature included within your e-commerce website which enables online customers to ask for an immediate phone call from a customer service team helper. We reply to questions, resolve fears, and even upsell customers on the way to final purchase.


  • Register to Call

    Register to Call is an incoming tool that requests customers to fill out a web contact form asking for a return telephone call. Your preferences decide whether calls are placed immediately or scheduled after a specified amount of time.

Live Response lead capture resources are made and provided based on your needs. Our team works within your provided boundaries to assist customers 24 hours each day, 7 days per week, 365 days per year. This is unlike other Click to Talk and Click to Dial operations, calls can be triggered by many actions like web-registrations, web page views, shopping cart rules, or checkout process time outs. You can also define the rules and we can build in service responsiveness to your customer needs.

Learn more about this service


Call NoVoiceMail at 1-(707) 464-9811 or register for a free demo today to ensure your clients are greeted by capable, responsive professionals 24/7/365.