Health plans area unit perpetually challenged to boost advantages and repair levels whereas maintaining or reducing prices. This troublesome perplexity could appear unresolvable – forcing executives to decide on wherever and the way to chop to remain within the black.
NovoiceMail.com partners with health plans to amass new members and retain current ones at competitive rates that will not force you to decide on between quality and gain.
Boost member satisfaction and retention through welcome calls, follow-up inquiries, and member surveys.
Friendly, knowledgeable associates offer outstanding member care.Physician/Specialist Referral:
Your members contact you via phone and email. We offer them the data want they have} once they need it.
Live Medical responsive Services:
Friendly, competent associates make sure that your members reach a live person twenty four hours per day, seven days per week, twelve months annually. we tend to target responsive quite ninetieth of calls at intervals four rings.
Great service differentiates you from competitor health plans with comparable advantages significantly for Medicare health set up suppliers, client care ratings have a dramatic result on member retention. Our useful perspective and innovative tools can boost you over and higher than your competitors.
Medical contact center solutions that match the bill.
Unlike a generic responsive service or contact center supplier, we tend to train Team Medical Associates on HIPAA and medical nomenclature. we tend to additionally obtain workers with a background or interest within the aid field. Our rigorous screening and hiring method ensures that solely dedicated, engaged individuals work on your behalf. we’ve got one among the bottom turnover rates within the trade that the same associates on Team Medical can possible be operating together with your members year once year.
Contain associate degrees scale back prices by utilizing an outsourced contact center service.
We generally charge on a consumption basis, therefore you are solely paying for services as you utilize them. This potency alone greatly reduces prices as compared to staffing an inside 24×7 client service center. we tend to area unit higher able to handle spikes in commission with our larger scale, permitting you to proportion or down looking on your wants.
Why NovoiceMail.Com Team Medical?
Acquire new members
Increase member retention
Enhance patient and client care with 24/7/365 support by HIPAA-trained associates
Contain and scale back operational prices
Call NoVoiceMail at 1 (844)-399-9880 or register for a free demo today to ensure your clients are greeted by capable, responsive professionals 24/7/365.